Thursday, October 20, 2005

How to talk to a human

We've all been cursed by voicemail-hell sometime or another: Calling a company only to be stuck endlessly answering automated telephone prompts. Sometimes you just want to talk to a human, not a phone-robot, and you can't stand listening to the endless menus and bad hold music.

Here's a community maintained web site that keeps track of several-dozen prominent companies, and how to navigate their voice-response systems to get to talk to a human quickly. Example:
"Bank of America - 800-900-9000 - Press 00 after menu choices play
TiVo - 877-367-8486 - Say "Live Agent"
Check it out - This is going to save me hours of agonizing hold time!

Find-A-Human -- IVR Cheat S... - Approved*

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